Privacy Policy

1. Introduction

Welcome to questgo (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our site.

2. Information We Collect

2.1 Personal Data

We may collect information that identifies you personally, such as:

• Name
• Email address
• Phone number
• Billing and shipping address

2.2 Non‑Personal Data

We also collect technical data that does not identify you personally, including IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

• To process orders, payments, and deliveries.
• To communicate order status, updates, and customer support inquiries.
• To send marketing communications, if you have opted in.
• To improve the Website, products, and services.
• To comply with legal obligations and protect our legal rights.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers).
• Law enforcement or regulatory authorities when required by law.
• Business partners, only to the extent necessary for providing our services.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Objection: Object to processing of your data for direct marketing.
• Portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

8. Retention Period

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

9. International Transfers

If your data is transferred outside your country of residence, we will ensure appropriate safeguards are in place, such as standard contractual clauses.

10. Children’s Privacy

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated effective date.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1(806)737-9486
Address: Address